Payments & Invoices

 Lets talk money! Sorry I know its a rather vulgar topic but we know you want to make sure its all safe secure and your accountant will want copies of those invoices! And as for the dreaded subject of VAT - well thats a complicated one to say the least.

 

a) How can I pay?
 
You can pay securely online via our payment partners, Strype and Paypal. For the lowest rate, with no surcharges, use your debit card and pay by Visa Debit, Maestro, Solo or Visa Electron. We also accept Mastercard and Visa. If you'd like to pay offline, or by BACS please choose the option on the payment screen. Please note that we won't start work on your order until payment is received and cleared.
 
 
b) I have a question about an invoice / payment. What should I do?
 
Please contact us if you have a question about an invoice or payment you've made. To get copies of invoices, Sign in to your account and then click the invoices tab at the top of the screen.
 
 
c) How do I get my VAT invoice?
 
We'll automatically email you a VAT invoice at the moment we print your order. To change the email address this gets sent to, Sign in to your account and then click Your Details tab at the top of the screen. To get copies of invoices, Sign in to your account and then click the Invoices tab at the top of the screen.
 
 
d) Can I pay with cash or cheque?
 
We prefer to accept payment by debit or credit card online. If you are a Limited Company, a Local Authority or large organisation, contact us for details of our Credit Account terms.

e) Is my payment secure?
 
All online payments are made via Strype's or Paypals secure payment servers. . Please note they never divulge your credit card information to anyone, including ourselves, so you can rest assured that your billing details are safe.
 
 
f) Should I be charged VAT?
 
Since we sell to businesses, all our prices exclude VAT. We'll add VAT to your order at the current rate. Many items like leaflets and flyers qualify for VAT at 0%. Add an item to your basket to see its VAT rate.
 
 
g) I'm VAT exempt, why are you charging me VAT?
 
If you are a registered charity or have VAT Exempt status, please contact us before you place your order.